Terms and conditions

Qasa is a membership programme that gives its members a membership card and benefits according to their tier, offers a coupon store for establishments’ products, and supports the Saudi coffee community.

• You undertake that the details you give are true and that you keep them up to date.
• The account is personal and you are responsible for keeping your password secret. We recommend switching on two-step verification.
• The Association may accept or refuse an application according to its published criteria.

• Each tier’s fee and term are shown on the tiers page before you pay.
• A membership starts when it is approved and ends on its date unless renewed; we remind you before it ends.
• Free places (where offered) are limited in number and end with their term.

• The card is personal and may not be lent or transferred. Its code changes every few seconds, so a screenshot does not work.
• Using somebody else’s card or trying to get around the code allows the Association to suspend the membership.

• Coupons are sold in the store at the published price to free accounts and members alike, and are collected at the establishment’s branch with a one-time code within their validity.
• The establishment is responsible for its own products and service.

Payment is made through an approved payment gateway or by the methods the Association announces. The refund policy is shown on the review step before you send. [For review: the refund policy and VAT text.]

The Association may suspend a membership that breaks these terms, stating the reason. You may ask for your account to be deleted at any time from the “Privacy and my data” page.

The Association does its best to keep the programme running without interruption and does not guarantee that a particular coupon or benefit is available at all times. [For legal review.]

We may change these terms; the date of the last update is at the top of the page, and we will tell you of a material change before it applies.

These terms are governed by the laws of the Kingdom of Saudi Arabia, and its courts have jurisdiction over any dispute.